We found our stay at the ApartHotel very pleasant and effortless. The hotel was spotless. The staff were friendly and courteous. There was a nice array of breakfast options in the communal kitchen and dining room. We were close to shops, restaurants, and the Norbury Rail Station. As in all hotels in the UK (I'm from America), I found the rooms quite small for the money. However, I would recommend it to friends looking for a place to stay in the area.